 |
"Service Design is all about making the service you deliver useful, usable, efficient, effective and desirable." -UK Design Council, 2010 "Service Design aims to ensure service interfaces are useful, usable and desirable from the client??s point of view and effective, efficient and distinctive from the suppliers point of view." -Birgit Maher, 2009 "When you have two coffeshops right next to eachother, and each sells the exact same coffee at the exact same price, service design is what makes you walk into one and not the other." -31 Volts Service Design, 2008 #tisdt #servicedesign #sdt
Het bericht van Victor Haze bekijken of erop reageren » |