#STMT ; How Strategy Tools Master Training is different from anything I ever did…

Supercluster! simulation

Last week I spent in Stavanger at the office of Engage/Innovate. With people from Costa Rica, Brazil, Ukraine, Germany and Norway we worked 5 days on becoming certified Master Trainer in Strategy Tools.

Strategy Tools is a complete system built in both analog and digital form to help companies deal with strategic transformation, to help startups grow and scale and for clusters to become aware of a paradigm shift from triple helix into a pentagon form.

For corporates, SMEs and companies there are series on ‘Strategy & Transformation’, ‘Innovation’, ‘Business Models’ and ‘Customer Development’. All in all there are some 70+ canvasses you can use in your strategic conversations with customers, clients, boards and startups/ entrepreneurs.

For startups you can work on the ‘Startup series’. Here you can find tools on building your long term funding roadmap for instance. There is really a strong focus in helping to understand how to use funding in the growth strategy of a small company. For me this was really an eyeopener in building the power of a supercluster where the strong economic factors are weighing in to develop the strength of the whole ecosystem.

Clusters can grow into superclusters when they work on the following parts in the ‘Supercluster’ and ‘Ecosystem’ series’. This helps in understanding how a large number of stakeholders are responsible for a joint effort and success of the cluster. I think there is still a lot of conversation necessary in the cluster I come from to help this idea to a larger audience. I think the tools can be a great communication tool that supports the discussion and talks between the different actors.

Strategy visit at Equinor Norway

During the week we worked together with a group of 14 on sharing knowledge and experiences from our different careers in various settings of use cases and presentations.

Most of the time we split up in smaller groups to work of the challenges of the day.

Days started relatively early at 8.30 with a walk-in, coffee, discussion of the previous day and a planning of the day to come. Mutual dinners were planned and foreseen, but a lot went very differently from how we imagined it.

On one of the first days we decided to have food delivered and stayed working because we were all really enjoying the stuff we were working on. It was like that for most part of the week. Flexibility from everybody in delivering the most value for every participant in the training. So more than once we stayed till late in the evening discussion, working, laughing, eating, training, presenting and learning.

I have done a fair share of training in my professional life, but I can honestly say I never experienced such an enthusiasm and energy from a group with a willingness to learn and teach to each other. That was really something truly remarkable.

The week passed in no time obviously, but since then I have experienced and enjoyed a really profound change in how I approach conversations with the stakeholders in my ecosystem now. It’s more focused, more centered on ‘development’, be it on the customer site, their strategy, their product. I can even have a more meaningful conversation on their growth, planning or their funding. I hope to keep that flexibility of mind for a long time to come.

If you want to know more on this toolset and how to experience Strategy in a new way, please feel free to contact me.

Exponential Medicine conferentie #xmed is underway…day one

Bij voorbaat zal ik mijn verontschuldigingen aanbieden voor de enorme vloed van engelse termen. Ben bang dat dit met dit Amerikaanse congres niet te voorkomen is….

In een schitterend oud hotel in San Diego komen deze komende 4 dagen 550 mensen uit de hele wereld bij elkaar om de conferentie #Exponential Medicine te volgen. Het beloofd een hectische vier dagen te worden wanneer ik naar het programma kijk en de verschillende onderwerpen probeer te vertalen. De organisatie van de conferentie ligt bij Singularity University wiens missie het is om innovatieleiders te onderwijzen, inspireren en in staat te stellen exponentiële technologieën te gebruiken om de grote menselijke uitdagingen aan te gaan.

De start is om 13.00 uur en met een enorm tempo over de verschillende exponentiële technologieën trapt Daniel Kraft af en geeft ons in 15 minuten al een vooruitblik wat we de komende 4 dagen te wachten staat. Met een enorme snelheid en enthousiasme verteld hij over 10 grote global challenges die we als mensheid mogelijk met technologie kunnen gaan oplossen.

Daniel’s punt is dat we van een systeem van reactief proberen de zieke mens te genezen kunnen gaan naar een proactieve en voorspellende gezondheid door gebruik van exponentiële technologie. Doordat die techniek steeds kleiner, goedkoper en sneller wordt, worden we in staat gesteld om gezondheid continue te meten en waar nodig bij te sturen.

AI, Robotics, Deep Learning Machine language en dan is dat nog maar het ochtend programma. Dit beloofd inderdaad roller coaster ride te worden die mijn voorgangers eerder beschreven.

Ik ga niet proberen alle presentaties samen te vatten of ook maar een poging te doen ze uit te leggen. Dat is simpel gezegd nu teveel gevraagd. De informatie stroom op de conferentie is zo overweldigend dat ze eerst even moet inzinken. Om zelf te ervaren wat het tempo van de dag is er meer dan genoeg te vinden op de verschillende sites van de conferentie in twitter berichten met #xmed en samenvattende video’s deel een en deel twee.

Mocht je de komende dagen tijd hebben zou je zeker een keer moeten proberen om de livestream te volgen.

Ik ga zo dadelijk me opmaken voor dag twee. In de weken daarna zal het informatie gehalte mogelijk stijgen door ook de andere input van congres deelnemers in discussie tussen de sessies door.

Vandaag nieuwe start….

Vandaag begin ik in mijn nieuwe functie als Manager Zorginnovatie bij Health Valley. Net terug van een uitgebreide vakantie kijk ik erg uit naar het starten van een nieuwe uitdaging. Er zal de komende tijd veel nieuws op me af komen. Daarom bedacht ik me dat het een uitgelezen kans is om ook een aantal keren daarover te schrijven.

Health Valley is een regionale ontwikkelingsmaatschappij die door provinciale overheden gefinancierd wordt. In mijn functie moet ik de innovaties vanuit verschillende ondernemingen in de regio Oost Nederland in contact brengen met zorginstellingen. Daarnaast zullen ook specifieke uitdagingen in de zorg via verschillende projecten aandacht krijgen om door middel van bijvoorbeeld netwerkbijeenkomsten vertragende factoren weg te nemen.

In afgelopen juni is Health Valley verhuisd naar een nieuwe locatie, Novio Tech Campus, achter het 52 degrees gebouw. Deze locatie past wat mij betreft prima bij de uitdagingen en opdracht die bij Health Valley hoort. Het gebouw op de NTC nodigt uit om verschillende multifunctionele ruimtes samen te werken aan de problemen die de zorg kenmerken.

Straks zal ik wat verschillende foto’s posten. Nu eerst een goed ontbijt… 😉

Innovation Excellence | Collaborative Innovation Process at Mayo Clinic #yam

4 1 1Point: Collaboration between doctors, patients, designers and lab technicians brings healthcare delivery breakthroughs. Story: The inspiring origins of the Mayo Clinic illustrate the timelessness of collaborative innovation. Back in the 1880s…

 4 1 1

Collaborative Innovation Process at Mayo ClinicPoint: Collaboration between doctors, patients, designers and lab technicians brings healthcare delivery breakthroughs.

Story: The inspiring origins of the Mayo Clinic illustrate the timelessness of collaborative innovation. Back in the 1880s, two brothers, Will and Charles Mayo, founded the clinic with their father, Dr. William Worrall Mayo, and introduced the concept of a group practice. The Mayos sought medical breakthroughs by bringing together doctors, laboratory experts, and business people. As the younger Will Mayo said, ???In order that the sick may have the benefit of advancing knowledge, a union of forces is necessary.???

Today, we have the fruits of many medical breakthroughs but need better ways to deliver the breakthroughs in efficient and effective ways. Many chronic diseases, like diabetes, can be treated but depend on more than just a one-shot procedure in a doctor???s office or hospital. For these conditions, healthcare delivery requires education and engagement between doctors and patients. The quest for new breakthroughs in healthcare delivery calls for a new round of collaborative innovation, embodied by the Mayo Clinic???s SPARC unit.

The Mayo Clinic uses SPARC to develop new services for patients. SPARC stands for See, Plan, Act, Refine, Communicate. Mayo believes in a fast prototyping approach: a crossfunctional team of doctors, industrial designers, patient education experts, facilities people and financial analysts work together to create new ideas and test them in the ???Hub.??? The collaboration includes some of the usual healthcare and research leaders, like Blue Cross Blue Shield of Minnesota, University of Minnesota, MIT, Yale, and GE Healthcare. But it also attracts collaborators from industry, such as IDEO, Best Buy, Steelcase, Microsoft, and Cisco.

The Hub creates reconfigurable prototypes of patient check-in counters and examination rooms. The team that develops a new service can observe the prototypes in action through glass and via video. ???We take research out of the laboratory and translate it in a very quick and meaningful way right to the patient???s bedside,??? said Dr. Glen Forbes, CEO of Mayo???s Rochester, MN campus. ???That takes a lot of collaboration, because you???re crossing cultures and you???re often times crossing a lot of internal organization structures and silos.???

Most crucially, the Mayo Clinic engages patients to accelerate innovation. ???Our patients have a long history of participating in our research and education endeavors,??? says Barbara Spurrier, Administrative Director, Mayo Clinic Center for Innovation. The Mayo uses ethnographic techniques to analyze the quality of doctor-patient interactions, survey patients for their impressions, and talk to patient???s families. Human-centered design thinking ensures that the innovations aren???t just technically correct, they deliver higher quality of life for patients.

Action:

  • Find a gap between technology and society, such as the gap between the capabilities of a technology (e.g., a medical treatment) and the delivery of that technology (e.g., a patient???s compliance)
  • Recruit collaborators from both the technology side and the people side to bridge the gap
  • Create tangible and testable examples of innovations through visualization, modeling and rapid prototyping
  • Use both hard science and soft science methods to gain both objective and subjective feedback for further innovations
  • For more information:

  • Mayo Clinic Center for Innovation Partnerships
  • Leonard Berry and Kent Seltman, Management Lessons from Mayo Clinic: Inside One of the World???s Most Admired Service Organizations, 2008
  • Evan Rosen, The Culture of Collaboration: Maximizing the Time, Talent and Tools to Create Value in the Global Economy, 2009
  • Glenn S. Forbes, M.D.
  • Mayo Clinic and University of Minnesota partnership
  • Clearworks - Customers, Connections, Clarity

    Don???t miss an article (3,650 ) ??? Subscribe to our RSS feed and join our Innovation Excellence group!

    Andrea Meyer

    Author of more than 450 company case studies and contributor to 28 books, Andrea Meyer writes & ghostwrites about innovation, IT and strategy for clients like MIT, Harvard Business School, McKinsey & Co., and Forrester Research. Follow her at www.workingknowledge.com/blog and twitter.com/AndreaMeyer.

     4 1 1

    Related Posts

  • Innovating Health Care with S.I.T.
  • Waiting Rooms Aren???t Just For Waiting
  • Improving the Tech Transfer Process
  • Innovation Strategy and the Collaborative Brain
  • The Second Coming of the Retail Health Clinic

    Excellent piece on innovation in Medical clinic.